Policies

Return Policy

We accept returns within 48 hours of delivery for items that are unopened and unused. No questions asked.

Return Window

48 Hours from the moment you receive your order. Items must be unopened, unused, and in original packaging.

Eligible for Return

  • Item is unopened and in its original sealed packaging
  • All original accessories and documentation are included
  • No signs of use, physical damage, or tampering
  • Return is requested within 48 hours of delivery

Not Eligible for Return

  • Physical damage caused by the customer — drops, cracks, dents
  • Water or liquid damage
  • Items returned after the 48-hour window
  • Products missing original packaging or accessories
  • Items showing signs of use or installation

How to Return

  1. Call us within 48 hours of receiving your order.
  2. Describe the issue and provide your order number.
  3. We arrange free pickup from your address.
  4. Once inspected and approved, you receive a full refund or replacement.

Have a question? Call us directly — we confirm every order by phone.

Orders: +961 71 899 669  ·  Inquiries: +961 81 699 994

Ships across Lebanon·Cash on Delivery availableNeed help? +961 81 699 994
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