MT Store

Policies

Return Policy

We accept returns within 48 hours of delivery for items that are unopened and unused. No questions asked.

Return Window

Return period

48 Hours

From the moment you receive your order. Items must be unopened, unused, and in original packaging.

Eligible for Return

Item is unopened and in its original sealed packaging

All original accessories and documentation are included

No signs of use, physical damage, or tampering

Return is requested within 48 hours of delivery

Not Eligible for Return

Physical damage caused by the customer — drops, cracks, dents

Water or liquid damage

Items returned after the 48-hour window

Products missing original packaging or accessories

Items showing signs of use or installation

How to Return

  1. 1

    Call us within 48 hours of receiving your order.

  2. 2

    Describe the issue and provide your order number.

  3. 3

    We arrange free pickup from your address.

  4. 4

    Once inspected and approved, you receive a full refund or replacement.

Need to return an item?

Call us directly within 48 hours and we will take care of the rest.

Orders: +961 71 899 669 Inquiries: +961 81 699 994